Helzberg Diamonds Oakwood Mall
Store Details
4800 Golf Road
Box 12
Eau Claire,
WI
54701
(715)833-2322
Store hours
Sunday 11:00am - 06:00pm
Monday 11:00am - 07:00pm
Tuesday 11:00am - 07:00pm
Wednesday 11:00am - 07:00pm
Thursday 11:00am - 07:00pm
Friday 11:00am - 08:00pm
Saturday 11:00am - 08:00pm
Appointments
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Store Details
4800 Golf Road
Box 12
Eau Claire,
WI
54701
(715)833-2322
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About This Store
No one knows sparkle like Helzberg Diamonds. Explore our exquisite selection of diamonds, each held to the highest quality standards. Whether you're on the hunt for the perfect diamond, engagement ring, wedding band, or giftable jewelry, we have precisely what you're seeking.
With over 100 years of experience, our team of diamond experts are here to guide you in selecting jewelry that rises to your occasion. We also offer customizable jewelry to match your unique taste. Whether you're getting ready to propose, treating yourself, or celebrating a special moment, Helzberg Diamonds is here to assist you.
Visit our diamond room for an exclusive look at what makes your diamond unique or enjoy a personalized consultation with our local jewelry experts. We're dedicated to providing professional advice, tailored recommendations, and valuable insights to make your shopping experience exceptional. Don't hesitate to reach out - we're thrilled to assist in making your moments memorable.
Store Reviews
Lucas P
I am thrilled to share my experience of purchasing an Engagement Ring, and I cannot emphasize enough how smoothly the entire process went, all thanks to Blake. Working with him, I was able to order a customized ring that I had designed on the Helzberg Diamonds website. Blake's insightful suggestions, like opting for Platinum metal instead of 14k for better diamond support, truly enhanced my choices. It was a pleasure to purchase from individuals who genuinely care about the customer experience. The enthusiasm they shared for the significant moment of proposing left me feeling immensely grateful. I took the opportunity to share the story of my proposal plans, and the team at Helzberg Diamonds, especially Blake and the General Manager Mary, made me feel valued as a customer. Mary's eloquence and knowledge were evident as she assisted me in understanding the differences between H/VS2 and F/VS2 Clarity. Despite placing the order during the busy Christmas season for jewelers, my ring arrived on time for the planned proposal. Blake's responsiveness to my calls, fueled by my excitement to see the ring after ordering, further highlighted the exceptional customer service. I want to emphasize that I never felt pressured to make decisions in a particular direction. If you're contemplating which Jewelers to purchase from with one of the most important purchases of your life, I wholeheartedly recommend choosing Blake and Mary to be on your team. Thank you so much to the Eau Claire Helzberg Team for their invaluable assistance!
Ryan C
Bought an engagement ring and had been in multiple times to look. Never felt pressured into getting anything that day. Very informative on a lot of stuff and never suggested anything out of my budget. Found out I had the wrong size ordered and they were able to get the correct one and have it delivered sooner than the original date with such short notice. Everyone I dealt with was super friendly. Mostly the store manager but I definitely recommend this place now. I’ve read some reviews and think that Helzberg must’ve fixed up some of the staffing because I only got quality customer service and couldn’t be happier with the way things worked out
Carter Waite
Mary was our sales women and she was absolutely lovely. She worked with us, she was kind, and very personable. 10/10 I will come back and buy from Mary in the future!!
Letty Jean
The staff here seem a little uneducated. I initially came into this store to try on an engagement ring that was ordered from another store for me to look at. While the staff was looking for said ring I figured I’d take a gander into the clearance area of rings. I found this Zac Posen on sale for an insane price. It startled me a little when the staff told me not to look at the price on the tag (because it was so cheap) and that he wasn’t sure if that was correct (which you think they’d have to honor it anyway) and he walked away with the ring to his computer to double check the price. It was indeed correct answer I got this amazing ring as my engagement ring for a steal. After picking up the ring we went back to get the insurance replacement estimate paper that shows the rings cut, color, clarity and replacement value. The same staff that helped me told me he couldn’t get me that paper or print it because he wasn’t supposed to be even giving me this information. So he wrote down on paper the details of the ring. I wanted an actual form so I contacted customer service and they told me it is the stores job to provide that. I called the store the next day and a lady answered who said it’s no problem to get me that’s paper and to come back in. I drove back yet again and was finally able to get that printed. Overall happy with my purchase, and staff was nice. They were just not as educated as I figured they would be since they were the only ones working.