Westroads Mall

Westroads Mall
10000 California Street Suite 2415
Omaha, NE 68114
(402) 391-1173
Hours Store Location will be closed indefinitely due to safety concerns around COVID-19. Please visit us at www.helzberg.com or call our Customer Care for all other questions: 1-800-435-9237
Tuesday Closed
Wednesday 10:00am - 9:00pm
Thursday 10:00am - 9:00pm
Friday 10:00am - 9:00pm
Saturday 10:00am - 9:00pm
Sunday 11:00am - 6:00pm
Monday 10:00am - 9:00pm
Directions
Appointments

Whether you are attending one of our custom design shows, shopping for an engagement ring, or just want to see the latest in fashion and diamond collections, no one knows sparkle like Helzberg Diamonds.

Get in touch with us by phone:
(402) 391-1173
Or email:
str108sm@helzberg.com
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Nearby Stores
4.4 mi
3001 S 144th Street Suite 1072
Omaha, NE 68144
(402) 330-8999
Store Location will be closed indefinitely due to safety concerns around COVID-19. Please visit us at www.helzberg.com or call our Customer Care for all other questions: 1-800-435-9237
15.0 mi
21209 Nebraska Crossing Dr. Ste F133
Gretna, NE 68028
(402) 332-3812
Store Location will be closed indefinitely due to safety concerns around COVID-19. Please visit us at www.helzberg.com or call our Customer Care for all other questions: 1-800-435-9237
42.9 mi
6100 O ST
Lincoln, NE 68505
(402) 465-0070
Store Location will be closed indefinitely due to safety concerns around COVID-19. Please visit us at www.helzberg.com or call our Customer Care for all other questions: 1-800-435-9237
82.8 mi
4400 Sergeant Road Suite 242
Sioux City, IA 51106
(712) 274-2772
Store Location will be closed indefinitely due to safety concerns around COVID-19. Please visit us at www.helzberg.com or call our Customer Care for all other questions: 1-800-435-9237
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Westroads Mall Jewelry Store

At Helzberg Diamonds®, we speak diamond. And we have for more than 100 years.


Our Omaha jewelry store has everything you need, from engagement rings, wedding bands, men’s and women’s jewelry, gift ideas, and more! Look no further than your nearest Helzberg Diamonds jewelry store for the latest in jewelry fashion.


Trust our experienced jewelry store associates to help you find exactly what you’re looking for, at unbeatable prices. Visit our jewelry store showroom to try on your favorite styles and see that sparkle with your own eyes!


Come into our jewelry store location in Omaha and see what everyone’s talking about! At Helzberg Diamonds, we’re proud to offer you the best in service at unforgettable prices. Shop today!


TO OUR HELZBERG DIAMONDS FAMILY


WHY DID YOU CLOSE YOUR STORE LOCATIONS?


Out of love and concern for our customers, our associates and their families, we have temporarily closed all stores. Currently, our plan is to re-open stores beginning April 1.


WHEN WILL YOUR STORES RE-OPEN?


Currently, our plan is to re-open stores beginning April 1. We will continue to monitor the situation and follow guidance from the CDC and local, state and federal health officials.


I’M DUE TO HAVE MY 6-MONTH JEWELRY INSPECTION. WHAT WILL HAPPEN TO MY LIFE TIME CARE PLAN IF I CAN’T MAKE IT IN?


We are waiving jewelry inspections during this time. Once the concerns subside and our stores re-open, customers can come in for their normal inspections with no risk of their warranty lapsing.


WHAT IS THE STATUS OF MY JEWELRY THAT I DROPPED OFF TO BE REPAIRED?


Please be assured your jewelry is safe. Once the concerns subside and our stores re-open, we’ll reach out to customers to let them know when their jewelry is ready for pickup. We know this is an inconvenience, but it’s important to keep everyone safe.


MY STORE ORDERED MY JEWELRY. WHAT WILL HAPPEN WITH IT?


We are experiencing some shipping delays because of disruptions related to our country’s response to COVID-19. We are continuing to process and ship orders as soon as possible. If a store closing impacts your order, it will be ready for shipping or pick up when our stores re-open. We will update customers by email with any changes to order status.


MY ONLINE ORDER HASN’T ARRIVED YET. WHEN WILL I GET IT?


We are experiencing some shipping delays because of disruptions related to our country’s response to COVID-19. We are continuing to process and ship orders as soon as possible. If a store closing impacts your order, it will be ready for shipping or pick up when our stores re-open. We will update customers by email with any changes to order status.


I’M NOT SEEING THE PRODUCT I WANT ANYMORE, OR IT SHOWS OUT OF STOCK, WILL YOU BE GETTING MORE IN?


COVID-19 is having an impact across the world. Because of this, some products may become unavailable or delayed. Please check back frequently. As the risks subside, inventory will be replenished.


HOW DO I MAKE A LAYAWAY PAYMENT?


Layaway payment requirements are suspended until our stores re-open. Once concerns subside, and our stores re-open you can come in to make a payment without any risk of losing your layaway item.


CAN THE STORE BE OPENED TO MAIL MY ITEM TO ME?


Unfortunately, this is not an option. We are following guidance from the CDC and local, state and federal health officials around social distancing to help in the prevention of spreading COVID-19. The safety and well-being of our customers and associates is our top priority.


I NEED TO MAKE A RETURN. WHAT HAPPENS IF IT’S PAST THE RETURN PRIVILEGE DATE WHEN THE STORES RE-OPEN?


The return privilege will be extended by as many days as our stores are temporarily closed.


WHAT IF MY QUESTIONS AREN’T ANSWERED HERE?


For other questions, our Customer Care team is available via chat or by calling 1-800-435-9237 Monday through Friday 8am to 8pm CST, Saturday 10am to 4pm CST and Sunday 12pm to 6pm CST.


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