Crystal Point
Store Details
5750 Northwest Hwy
Unit A
Crystal Lake,
IL
60014
(815)459-0855
Store hours
Tuesday 11:00am - 07:00pm
Wednesday 11:00am - 07:00pm
Thursday 11:00am - 07:00pm
Friday 11:00am - 07:00pm
Saturday 11:00am - 07:00pm
Sunday 12:00pm - 06:00pm
Monday 11:00am - 07:00pm
Appointments
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Store Details
5750 Northwest Hwy
Unit A
Crystal Lake,
IL
60014
(815)459-0855
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About This Store
No one knows sparkle like Helzberg Diamonds. Explore our exquisite selection of diamonds, each held to the highest quality standards. Whether you're on the hunt for the perfect diamond, engagement ring, wedding band, or giftable jewelry, we have precisely what you're seeking.
With over 100 years of experience, our team of diamond experts are here to guide you in selecting jewelry that rises to your occasion. We also offer customizable jewelry to match your unique taste. Whether you're getting ready to propose, treating yourself, or celebrating a special moment, Helzberg Diamonds is here to assist you.
Visit our diamond room for an exclusive look at what makes your diamond unique or enjoy a personalized consultation with our local jewelry experts. We're dedicated to providing professional advice, tailored recommendations, and valuable insights to make your shopping experience exceptional. Don't hesitate to reach out - we're thrilled to assist in making your moments memorable.
Store Reviews
Sara Lenz
From the start this location has been phenomenal. They’ve always made me feel welcome. I received my ring on Christmas. I needed to get it sized. I took it in shortly after the new year. It was slotted to take 2 weeks to complete. The ring was back in half the time and done correctly! The next day I damaged the band of the ring at work pretty badly. It took me a bit to get it back into the location, as I live 45 minutes from it. However, when I brought it in, I was greeted warmly and tended to quickly. I showed the gentleman my ring and he took care of getting it sent off right away. Because I had the warranty, it was no cost!!! Turns out the ring was damaged more than I could see. I had a diamond replaced and the band was completely fixed to where I couldn’t tell it was ever damaged. It shines better than the day I got it. The only issue I have is this isn’t closer to where I live. Thank you again for all of your help.
Stacey Hughes
I was grateful for the service that I received at Helzberg. I went in for a fix to a necklace clasp. They were easy to work with and fixed it on the spot. I think we see and hear so much about bad customer service, this wasn't like that at all. Janet Sikula, the manager was kind, helpful and I can't thank her enough for her help!
Natalie Heck
My husband purchased a ring for me for my birthday at Helzberg in December, and when we went to pick it up/try it on, the associate (male) provided no smile, no help, and basically just put the ring in front of me and walked away. Had it not been for Rhonda, who took over with a smile, we would have returned the ring and gone somewhere else. Because of her, we also ended up buying a necklace. That said, when I came back to pick up the ring 2 weeks later (needed to have it sized), not only was the store not open (there was a paper sign on the door that had the change in hours, not the website or google), but once I got in, I was greeted with the same lack of enthusiasm and just handed the ring. That was it. A little lackluster for spending as much money as we did! We ended up going to another jeweler to get my husband's birthday watch a week ago and had a much better experience. The people make the difference.
Z A
Rhonda and Leslie were extremely helpful with my search for an engagement ring. They both really took the time with me to explore all my options to help me find the best ring possible. Thank you guys!
Eric Rapp
Helzberg has helped me find and maintain my wife's wedding ring with such attention to detail and expert service. I will come back here for many occasions to come when I look for high quality gifts.